Activate the guarantee for your tempur product here

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Why did you buy a new mattress/pillow?
Do you experience pain during sleep or in the morning when you wake?
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If the guarantee certificate in the instructions is completed, the guarantee may be extended to:

  • 3 years for pillows and cushions

  • 15 years for mattresses (pro rata*). This does not include 3.5 cm mattress toppers and THE FUTON 1 by Tempur®.

  • There is a full 3 year guarantee on 3.5 cm mattress toppers as well as a 5 year guarantee on The FUTON 1.

  • 2 years for covers

  • Extended guarantee for THE SCANDINAVIAN BED COLLECTION by Tempur®: 10 years (pro rata**), for material defects.

TEMPUR Products are individually processed. Minor variations can therefore occur.

* Pro rata guarantee. If you make a valid claim under the guarantee after 5 years from the date of purchase, TEMPUR will provide you with an equivalent replacement mattress subject to you paying a percentage of the price of the mattress as follows:

0-5 years: Full guarantee

Year 6: The guarantee is reduced by 10%
Year 7: The guarantee is reduced by 20%
Year 8: The guarantee is reduced by 30%
Year 9: The guarantee is reduced by 40%
Year 10: The guarantee is reduced by 50%
Year 11: The guarantee is reduced by 60%
Year 12: The guarantee is reduced by 70%
Year 13: The guarantee is reduced by 80%
Year 14: The guarantee is reduced by 90%
Year 15: The guarantee is reduced by 100%

**Pro rata guarantee (THE SCANDINAVIAN BED COLLECTION by Tempur®)

0-5 years: Full guarantee

Year 6: The guarantee is reduced by 20%
Year 7: The guarantee is reduced by 40%
Year 8: The guarantee is reduced by 60%
Year 9: The guarantee is reduced by 80%
Year 10: The guarantee is reduced by 100%

When calculating the pro rata guarantee value, the price is set on the basis of the price list in force at any given time.